Tuesday, November 23, 2010

No no Topps that's ok.

I just got my second email from Topps today. 

"Dear Consumer.

This email is to inform you that the Topps Company is currently beyond the 15 week processing time allocated for the following redemption card:

PIN #: Product: Card/Player Name
S9RDMMIX6F Topps Finest MLB Rookie Base #3

Our staff is working diligently to process and ship your redemption card as soon as possible. Please continue to check your Online Redemption account for updates regarding the status of your card.

If you no longer wish to wait for the redemption card, please contact our Consumer Relations team in order to place a substitution request for a card of equal Beckett value.

Do not hesitate to contact our Consumer Relations department via phone at 1-800-489-9149 or via email at support@etopps.com for assistance. A consumer relations representative will be available to assist you Monday through Friday from 8:30am to 4:30 pm (ET).


Consumer Relations
The Topps Company, Inc."

So I say in my infinte patience, no no Topps that's ok if you need more time to make sure the cards are defect free and don't come with that white powder crap all over them by all means take a few more months in your already excrusiatingly long redemption time frame. I was expecting this and this is fairly normal for the Rookie Redemptions from Topps and Finest.

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