I don't hate redemptions. At least not like I hate Mondays and Nazis, but really the world would be a much better place without them.
See this card I should be holding this card right now, but....
A few days ago I got the usual email I've come to expect from Topps:
This email is to inform you that the Topps Company is currently beyond the 15 week processing time allocated for the following redemption card:
PIN #: Product: Card/Player Name
AGB19KZUCA Topps Allen & Ginter John McEnroe - Framed Autograph
Our staff is working diligently to process and ship your redemption card as soon as possible. Please continue to check your Online Redemption account for updates regarding the status of your card.
If you no longer wish to wait for the redemption card, please contact our Consumer Relations team in order to place a substitution request for a card of equal Beckett value.
Do not hesitate to contact our Consumer Relations department via phone at 1-800-489-9149 or via email at email@example.com for assistance. A consumer relations representative will be available to assist you Monday through Friday from 8:30am to 4:30 pm (ET).
The Topps Company, Inc.
I knew it was coming. I don't think I've had a Topps redemption ever make it to me on time. It's the only redemption I've redeemed in the last year and I was super excited when I pulled the card. Ginter was really good to me this year. But it begs the question, what the hell is McEnroe doing that he can't sign his damn cards? And more importantly if he doesn't sign what are they going to send me in replacement? I shudder to think. I mean I would gladly take a Jake LaMotta, but I could do with out a Guy Fieri.
Ah Topps just a couple more years and we can hope you get some competition again in the Baseball card market.
And one last question, did Topps fire their entire online team? I mean they put together a blog and never update it, they have a website that's a year behind and a joke, and I get these messages like this one for redemptions they've already shipped. Topps are you even trying anymore?
I'm still looking forward to eventually getting this card in hand, even if I have to wait till 2012 Allen and Ginter comes out.
And since I'm on my soap box and it's getting close to Christmas, Topps how about next year you stop putting out this half-assed high end stuff and put out a nice mid-range set again based off one of your best products ever. I'm asking you to bring back STADIUM CLUB!!!(and I wouldn't even mind if you did a Chrome version of it.)
OK I'm done.